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TOPIC: Subscription Renewal

Subscription Renewal 11 years 4 months ago #2121

  • Alan Doyle
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Hi Julian,

When I try to renew my subscription from my profile>subscription screen, I get an option with ECSKC, ISKA and ICU all ticked, but when I try to pay, it only seems to want to allow me to pay for one at a time. Can I pay all 3 in one go?

Alan
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Re: Subscription Renewal 11 years 4 months ago #2144

  • Julian Haines
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The green ticks that you refer to indicate that the existing subscriptions are still valid, ie. not expired. Unless you renew, they'll expire on 1st Jan and will be replaced by red X's.

To renew, you need to click the "Renew now for 2013 ...." buttons, one for each of ECSKC, ISKA and ICU. Unfortunately there's no way to pay for all 3 in one go. I know this is tedious, but unfortunately there's no easy solution as it's a limitation of the software that we're using and the manner in which it's configured.
Julian Haines, Leaders' Officer and Web Admin
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Subscription Renewal for 2014 10 years 3 months ago #4267

  • Marion Ryan
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Anyone else having problems renewing subscriptions?
On the subscriptions tab, i have 3 crosses for the 3 subscriptions. Then clicking on reactivate for each i get directed to a page saying internet explorer cannot support this webpage??????
any ideas?
Thanks
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Re: Subscription Renewal for 2014 10 years 3 months ago #4279

  • Marion Ryan
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Sorted now. Something to do with firewall....i think :unsure:
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